Frequently Asked Questions

1. General

  • 1.1 What is Top Illustrations?
    • Top Illustrations is a website that is meant to help artists showcase their artwork.
  • 1.2 How much does it cost?
    • Top Illustrations is a membership based system. The artists can register for free and they will instantly receive a 6-months free membership. After 6 months, the artists will be able to renew their subscription for 1 year at a cost of $29.99. From time to time, Top Illustrations will announce special offers for newly registered artists that involve free lifetime memberships, unlimited storage for the portfolios, featured status, Top Illustrations Times coverage, etc. These special offers will appear on the "Official Blog" page and will be promoted also on our Twitter account.
  • 1.3 Why am I having trouble logging into my account?
    • We're sorry to hear that. There are two possible reasons, firstly you are entering an incorrect username and/or password. Please click on the "I forgot my password" on the log in page and we will send you an email to remind you. Secondly, there might be a problem with the website that we are unaware of. Please contact us so that we can rectify. Thank you.
  • 1.4 What am I seeing on the Home Page?
    • On the Home Page, the system lists several random artists from our database. This gives everyone a better chance for exposure.
  • 1.5 Why don't I appear under the section entitled "Our Proud Artists"?
    • Inside this section the system lists on every page refresh a random of 15 artists that have at least one illustration added to their portfolio. If you will refresh your page several times you will surely see your name appear.
  • 1.6 Why don't I appear on the "Artists" Page?
    • On this page, the system lists all the active artists that have at least one illustration added to their portfolio.

2. User Account Questions

  • 2.1 How do I renew my account subscription?
    • From the left menu under "Account Details" tab you will find "Subscription" option. There you will find informations about account type, last subscription paid amount, last subscription payment date, account expiry date and the "Renew account" link
  • 2.2 How do I see when my account membership will expiry?
    • From the left menu under "Account Details" tab you will find "Subscription" option. There you will find informations about account type, last subscription paid amount, last subscription payment date, account expiry date and the "Renew account" link
  • 2.3 How do I upload/change my portfolio thumbnail picture, biography or keywords?
    • To do all that from the left menu under "Account Details" tab you choose "Account settings" option. Using that form you will be able to change your portfolio thumbnail picture, biography and keywords but also you will be able to fill in a contact form description that will appear on your contact form in the site area. In addition to that you can fill your Twitter account name in order for the latest tweets to appear on your profile page.
  • 2.4 How do I change my first name, last name, address, city, state, zip, country or phone?
    • To do all that from the left menu under "Account Details" tab you choose "Contact details" option. Using that form you will be able to change all your contact informations. Also you are able to select whether you want all those informations to appear or not in your profile page.
  • 2.5 How do I change my account password?
    • To change your account password select from the left menu under "Account Details" tab the "Change password" option. There you have to fill the new password and confirm it.
  • 2.5 How do I upload my artwork?
    • To upload your illustrations there are two methods:
      First is using "Single upload" option from the left menu under "Illustrations" tab. Using this option you will be able to upload one file at a time and fill for each illustration a title, description, keywords but also select subject and style.
      Second is using "Upload Multiple" option from the left menu under "Illustrations" tab. Using this option you will be able to upload multiple files at a time and fill for all of them a title, description, keywords but also select subject and style. After the files are uploaded they will have the same title, description, keywords, subject and style but you can personalize each one by using edit option.
  • 2.6 How do I manage my uploaded artwork?
    • To manage your illustrations choose "Manage Illustrations" option from the left menu under "Illustrations" tab. On that page you will see all your uploaded illustrations and will be able to edit, delete and order them (using drag and drop or by filling the order number for each illustration).
  • 2.7 How do I send a message to the Site Administrator?
    • To send a message to the site administrator select from the left menu under "Contact Us" tab the "Contact Admin" option.
  • 2.8 How do I submit an opinion about this website?
    • To submit an opinion about Top Illustrations select from the left menu under "Contact Us" tab the "Submit your opinion" option.
  • 2.9 What "Hide/Show my profile" does?
    • This option can be used to hide/show your profile from public view. If your profile is hidden then it will not appear in the site area in searches or any listings.
  • 2.10 What "Shopping Cart" is?
    • This option it is used to view all the items that you have selected to purchase. You are able to delete them one by one using the "X" mark on each row or empty the entire shopping cart by clicking no "Empty cart" option. "Update cart" option is used when the quantity field is editable and so you can change it and then click to update cart.

3. Top Illustrations Times

  • 3.1 What "Top Illustrations Times" is?
    • "Top Illustrations Times" is the site electronic newspaper where our artists can post an article about their work or an event and want to do it public to other members. For each article will consist in a title, article body and 4 images that the author will be able to upload. The top illustrations times electronic newspaper will contain 7 separate pages. A member will be able to rent only one page of the newspaper for maximum 2 weeks in a month. Each Top Illustrations Times edition will appear every week from monday to sunday.
  • 3.2 How do I rent a page on "Top Illustrations Times"?
    • To rent a page on "Top Illustrations Times" you have to be a member. So first you have to signup and login in your account. After that in the left menu under Top Illustrations Times tab you will find "Rent Pages" option. Using that option you will be able to select the weeks for which you want to rent a page in our electronic newspaper using a calendar that will also show what are the available time frames.
  • 3.3 How can I create my "Top Illustrations Times" articles after I have rent some pages in this electronic newspaper?
    • To create your newspaper articles for the rent periods you have to be logged in your account. From the left menu under "Top Illustrations Times" tab you will find "Pages management" option. Using this option you will be able to see all the weeks for which you have rent the a newspaper page. On each row you have the "Edit Page" option (this option don't appears for the weeks that have passed).